Delivery
After Placing your order you will be contacted within 24 hours with your delivery date and delivery window. Once your order is on its way you will receive an update with an estimated time of delivery. PLEASE NOTE, THAT BECAUSE THE ITEMS WE SELL ARE EXTREMLY TEMPRETURE SENSITIVE NO ITEMS WILL BE LEFT ON THE DOORSTEP, UNLESS ADVICED BY THE CUSTOMER TO DO SO! We do our best to deliver within 48 hours from placing your order. Delivery Zip Codes
Shipping Curranty Unavailable!
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
Returns Policy
You may return most new, unopened items within 3 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
K&V Bulgarian Market will not be responsible for spoiled temperature sensitive products, resulting from items left at the doorstep!
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, please Contact Us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.